On-site Service Offerings

Fast, Friendly In-Person Technical Help - Guaranteed

When you need hands-on support, Get Tech Support Now delivers. Our On-site Services are ideal for anyone needing direct assistance with hardware, networks, printers, or smart devices right in your home or office. From families setting up Wi-Fi across the house to professionals recovering data from a failed PC, we come to you with the tools and expertise to get it done. 

Whether you're dealing with a noisy fan, an unresponsive printer, or a tangled network mess, we’re here to help when and where you need us. 

At Get Tech Support Now, we offer the convenience of on-location assistance or flexible drop-off and pickup options for your individual devices. Our certified technicians deliver personalized solutions tailored specifically to your needs—be it hardware repairs, network setup and troubleshooting, or comprehensive computer and security services. 

Computer & Hardware Solutions

Whether you're moving your existing ​businesses' IT infrastructure one location to another, dealing with a PC blue screening at home, suffering from a failed drive, or building a custom high-performance gaming PC, our hardware services are tailored to meet real-world needs. We assist with everything from salvaging data after a system crash to assembling quiet, reliable office desktops optimized for productivity.

PC & Laptop Repair - Resolve common issues like slow performance, startup failures, overheating, blue screens, and hardware-related damage. We replace faulty hard drives, upgrade memory, and repair motherboards, power supplies, or display components.
Professional Deep Cleaning - Remove dust buildup and thermal blockages causing overheating or loud fans. Recommended for systems used in dusty environments or homes with pets.

Data Recovery & Backup Solutions - Recover files lost to accidental deletion, corrupted drives, or malware attacks. We also implement reliable local and cloud-based backup systems to prevent future data loss.

Custom PC Building - We design and build PCs for gamers, creatives, remote workers, and hobbyists. Includes tailored hardware selection, component installation, BIOS configuration, and thermal management.

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System & Security Management

Strengthening your system's security is critical to protecting sensitive data, maintaining performance, and preventing unauthorized access. Likewise, having a disaster recovery plan ensures your essential information and services can be quickly restored in the event of hardware failure, malware attacks, or accidental data loss.

System Security Hardening - Lock down your system by disabling vulnerable services, enforcing standard security policies, applying drive encryption, configuring software firewalls, and limiting user access. Ideal for individuals or organizations handling sensitive information or operating small business setups.

Virus, Malware & Ransomware Removal - We clean infected machines experiencing pop-ups, file corruption, suspicious login activity, or extreme slowness. We also install reputable endpoint protection and train users to avoid threats.

Disaster Recovery and Planning - We assist home offices and small businesses assess risk and set up data redundancy and recovery plans to minimize downtime from unforeseen hardware failure or security breaches.

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Network and Connectivity

From ensuring stable Zoom calls to supporting a home business network, our connectivity solutions are tailored to meet your daily demands. Whether it’s setting up a new network, extending Wi-Fi coverage, or locking down your router, we help you stay connected securely and reliably.

Network Consultation & Design - We assess your physical layout and internet needs, then design a wired or wireless setup to reduce dead zones, improve speed, and support streaming, gaming, and telework.

Network Installation & Troubleshooting - Resolve issues such as dropped connections, poor signal strength, IP conflicts, or hardware misconfiguration. We install routers, mesh Wi-Fi, access points, and Ethernet drops.

Security Audits & Firewall Setup - We identify and fix unsecured devices, open ports, outdated firmware, and poor password practices. We also configure firewalls for homes and small offices to limit external threats.

Smart Home & IoT Device Integration - Set up and secure smart thermostats, lights, locks, surveillance systems, and voice assistants. Ensure they’re on the right network, have strong passwords, and aren’t leaking data.

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Printers and Peripheral Devices

We handle a range of printer and peripheral issues, from fixing jammed rollers to configuring multifunction scanners. Whether you're installing a new printer or troubleshooting your webcam for virtual meetings, we’ll make sure your devices are integrated smoothly.

Printer Installation & Troubleshooting - Fix printing errors, network visibility problems, print queue blockages, and driver mismatches. We configure shared printers and mobile print access as well.

Hardware Repair & Maintenance - Address issues like noisy operation, ink carriage jams, scan quality degradation, and worn rollers. We clean, lubricate, or replace components as needed.

Peripheral Device Setup - Connect and configure external drives, monitors, webcams, microphones, or docks. Common problems include device not recognized, resolution scaling issues, or driver conflicts.

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